Our Processes

Your Journey with Ruth & Co Photography & Film

Welcome to the Ruth & Co Family

From your very first enquiry to the final delivery of your photographs and films, we’re here to make your experience effortless, exciting and unforgettable.

Whether you have questions before, during or after your wedding, we’re only a message or online call away and are always happy to help.

Our goal isn’t simply to photograph your wedding—it’s to tell your story beautifully and create memories you’ll treasure for a lifetime.

We can’t wait to be part of your journey.

01

Say Hello

Your journey starts by getting in touch! Whether you found us through a recommendation, social media, Google or one of our amazing couples, we’d love to hear from you.

Simply send us your:

  • Name & surname
  • Contact number
  • Email address
  • Wedding date (if known)

You can contact us via our website, email, WhatsApp or social media.

02

Receive Our Packages

We’ll send you our photography and film packages as soon as we receive your enquiry.

Every wedding is unique, so our packages can be tailored to suit your day. If you’d like to make changes or combine options, we’ll happily create a customised package just for you.

If you have any questions or would like to discuss your options, we’re always available for an online meeting or chat and are happy to guide you through every step of the process.

03

Choose Your Perfect Package

Once you’ve decided what you’d like, we’ll send you a formal quote.

When you accept your quote, your invoice is generated automatically. Your wedding date is officially secured as soon as your booking fee has been received.

04

Your Private Client Portal

From the moment you book, you’ll receive access to your own private client portal.

This becomes your wedding hub, where you’ll find:

  • Contracts
  • Invoices & receipts
  • Questionnaires
  • Wedding timeline
  • Planning documents
  • Important reminders
  • Communication with us


Everything stays organised in one convenient place throughout your entire journey.

05

Your Wedding Day

Now it’s time to relax and enjoy every moment!

Our experienced team will capture your day naturally, creatively and professionally, allowing you to simply be present while we preserve every beautiful memory.

06

Sneak Preview

We know you won’t want to wait!

Within one week, you’ll receive a sneak preview of your photographs via your private online gallery or client portal. Sneak previews include our watermark and are perfect for sharing your excitement with family and friends.

07

Editing & Delivery

Every image and film is individually edited with great care and attention to detail.

Delivery times are:

Weddings: 12–16 weeks
Engagement, Family & Lifestyle Sessions: Within 4 weeks

Your final gallery will be delivered through your beautiful online gallery, where you can view, download, share and order professional prints.

If your package includes a highlight film, it will also be available within your gallery.

If you’ve booked a full-length wedding film, please download it within one week of delivery, as it will then be removed from our backup storage.

08

Enjoy Your Memories

Your online gallery will remain available for 6 months, giving you plenty of time to download and back up your photographs and films.

We recommend saving your files in multiple locations, such as your computer, an external hard drive and cloud storage, to ensure they’re protected for years to come.

Should you order a photo book, wall art or any other printed products, we’ll notify you as soon as they’re ready for collection. Orders can be collected from our office during normal office hours.

 

Love what you see?

Ready to Work
with Us?

We’d love to learn more about your wedding plans

Work Time

Mon-Thu: 8:00am - 4:30pm
Fri: 8:00am - 3:00pm
Sat-Sun: Documenting Memories

Phone & Email

+27 72 788 8773
info@ruthandco.co.za

Office Location

Digital Camera Services,
Ruth and Co Photography & Film,
Suite C, First Floor, Cape Gate Corner. Cnr of Belami &, Nitida Ave, Brackenfell, Cape Town, 7560

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